Frozen Bank Accounts | Consumer Law Center, Inc. | San Jose, CA. (2024)

IMPORTANT NOTE: The information on this page applies to accounts that have been frozen because of private debts like credit cards, medical bills, and bank loans. If you have child support debt, or if you owe money to the government for taxes or a student loan, different rules apply.

What is a frozen bank account? A frozen bank account is a bank account that you cannot access because a creditor has placed a levy on it. When your bank account is frozen, you can put money into it, but you can’t take money out.

Why is my bank account frozen? A frozen bank account is a sure sign that a creditor or debt collector has obtained a court judgment against you (or your joint account holder, if you have a joint bank account). A creditor or debt collector cannot freeze your bank account unless it has a judgment. Judgment creditors freeze people’s bank accounts as a way of pressuring people to make payments.

Does my bank have to give me notice before freezing my account? No. Unfortunately, the law provides that when the bank receives a levy notice, it must freeze your account immediately, before notifying you. That is why most people discover that their account is frozen when they try to use their ATM cards and they suddenly do not work.

Does a judgment creditor have to give me notice before freezing my account? No. A judgment creditor does not have to give you specific notice before freezing your bank account. However, a creditor or debt collector is required to notify you (1) that it has filed a lawsuit against you; and (2) that it has obtained a judgment against you. If your first notice of the court case is a frozen bank account, you have not received proper notice under the law.

Do I need a lawyer to unfreeze my bank account? No. However, a lawyer is more likely to successfully obtained release of your bank accounts. You will need to act quickly as you only have 10 days after your bank account is frozen to file a claim of exemption.

How do I unfreeze my bank account?The best way to unfreeze your bank account is to erase the judgment against you. This is called “vacating” the judgment. Once the judgment is vacated, your account will be released automatically. A creditor or debt collector has no right to freeze your account without a judgment.

Can I negotiate a settlement to get my bank account released without going to court? If your bank account contains exempt benefits such as Social Security, you do not need to negotiate a settlement in order the lift the lien. See below for more information.

If your bank account contains recent wages or nonexempt funds, it is probably in your best interest to get the judgment vacated. Most of our clients find that they can negotiate a much better deal in court than they can outside of court. For this reason, we strongly recommend that you go to court and vacate the default judgment, if at all possible. There are many good reasons to try to vacate the judgment. In California, unpaid judgments are collectible for up to 10 years. Having an unpaid judgment exposes you to repeated efforts to freeze your bank account and/or garnish your wages. Judgments also appear on your credit report, where they affect your ability to get loans, employment, and housing. In most cases, you need to have the judgment vacated in order to clear it from your credit report. Therefore, for your own protection, you are almost always better off getting the judgment vacated instead of settling outside of court.

What if my frozen bank account contains only funds that are exempt from debt collection, like Social Security? If all the funds in your bank account are exempt from debt collection, a judgment creditor has no right to hold onto the account, and must release it immediately, even if it has a judgment against you. To obtain release of your account, you need to call the judgment creditor’s attorney (you can get the attorney’s contact information from your bank). Notify the attorney that all the funds in your bank account are exempt from debt collection and demand an immediate release of your account. The attorney may ask you to fax or mail proof of your exempt income. You can send up to three months of bank statements as proof (feel free to redact your bank statements to protect your privacy – the attorney only needs to see deposits, not purchases). Please be aware that the judgment creditor’s attorney may delay and make excuses to avoid releasing your exempt funds. If you have any trouble at all, you should follow our instructions to vacate the default judgment. In general, even when you have exempt funds, you are better off vacating the judgment if at all possible. In any event, you must file a Claim of Exemption within 10 day of the bank levy to preserve your rights.

What if my frozen bank account contains some funds that are exempt and some funds that are NOT exempt? This situation is also known as having “comingled funds.” In this scenario, your exempt funds are still exempt from collection, even though they are mixed with other, non-exempt funds. However, even though your funds are still exempt, it is often difficult to persuade a debt collector to release your account. Rather than argue with the debt collector on the phone, we advise you to go to court and vacate the default judgment as soon as possible in order to obtain the fastest release of your account.

Can a judgment creditor actually take money from my bank account? Yes. A creditor or debt collector can obtain a court order directing the Sheriff to levy funds from your account.

How long will a judgment creditor wait before seizing my funds? There is no set time limit. Some judgment creditors try to seize funds right away, and others never actually take funds at all. Most judgment creditors will wait at least a few weeks before attempting to levy your bank account.

Frozen Bank Accounts | Consumer Law Center, Inc. | San Jose, CA. (2024)

FAQs

How do I get my money back from a frozen bank account? ›

Quick Steps about How to Withdraw Money from a Frozen Account
  1. Contact Your Bank: Begin by reaching out to your bank. ...
  2. Seek Legal Guidance: If the freeze is legally related by Cyber Cell, consider seeking advice from a lawyer specializing in banking or financial law.
Apr 4, 2024

How long can a bank legally freeze your account? ›

In cases where the freeze is due to tax obligations or legal disputes, there's no set time limit. If you don't address the freeze, it will remain frozen until the matter is resolved, and in some cases, the account may be closed. đź“ť Note: Unfreezing an account is at the bank's discretion and not guaranteed.

Can I sue my bank for freezing my account? ›

If you find that they did not have a valid legal reason to close/freeze your account, you can file a complaint or a lawsuit against the bank.

How long can a debt collector freeze my bank account? ›

In California, unpaid judgments are collectible for up to 10 years. Having an unpaid judgment exposes you to repeated efforts to freeze your bank account and/or garnish your wages.

How do I get money out of a frozen bank account? ›

You won't be able to transfer or withdraw money from a frozen bank account. To restore access, you may need to verify your transaction history or repay your debt.

How to unlock a frozen bank account? ›

When you discover that your bank account is frozen, the first step is to contact your bank. You can either do so via phone banking, email, or a chatbot. Alternatively, you can visit the nearest bank branch and discuss the issue with the Bank Manager.

What to do when a bank won't release your money? ›

Refer to your deposit account agreement for the bank's funds availability policy. If your bank is a national bank or federal savings association, and you believe it is holding your funds longer than allowed, file a written complaint with the Office of the Comptroller of the Currency's (OCC) Customer Assistance Group.

Can banks refuse to give you your money? ›

Yes. Your bank may hold the funds according to its funds availability policy. Or it may have placed an exception hold on the deposit. If the bank has placed a hold on the deposit, the bank generally should provide you with […]

What are the requirements to unfreeze an account? ›

Most commonly, account freezes are not permanent. They require you, as the account holder, to take certain actions to unfreeze your account. Once the outstanding payment has been made in full or the bank has cleared you of illegal activity, the freeze is lifted.

What type of bank account cannot be garnished? ›

Some sources of income are considered protected in account garnishment, including: Social Security, and other government benefits or payments. Funds received for child support or alimony (spousal support) Workers' compensation payments.

Can I open another bank account if one is frozen? ›

But in the meantime, if your account is frozen or might be, we recommend that you open a new bank account at a new bank where you don't owe any money. Notify your employer to deposit your paycheck into this new account. Move any money from your old account to your new account.

What happens after 7 years of not paying debt? ›

The debt will likely fall off of your credit report after seven years. In some states, the statute of limitations could last longer, so make a note of the start date as soon as you can.

Can money still be taken from my account if it's frozen? ›

Frozen accounts do not permit any debit transactions. When an account is frozen, account holders cannot make any withdrawals, purchases, or transfers. However, they may be able to continue to make deposits and transfer money into it. There is no set amount of time that an account may be frozen.

Can a bank keep your money if they freeze your account? ›

When a bank freezes your account, it means that the bank will hold (freeze) any outgoing funds during the period where your account is frozen. You will not be able to make a bank transfer or withdraw funds from it. Your scheduled payments will also be put on hold.

Who has the power to unfreeze bank account? ›

Ask the bank to lift the freeze if the account has funds exempt from garnishment under federal law. You can also ask the bank to waive or refund NSF fees that resulted from the freeze. If the bank doesn't release exempt funds, you'll most likely have to go to court to get access to them.

How long does it take for a bank to unfreeze money? ›

For simpler situations or misunderstandings, usually, your account is frozen for seven to ten days. Complicated situations may require detailed information from you before the bank decides on the next course of action: to unfreeze or close the account entirely. This decision could take 30 days or more.

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