Is Mobile Banking Safer than Online Banking? (2024)

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Whether you choose mobile banking or online banking, you can be confident that your bank has invested in the security of these services.

Is Mobile Banking Safer than Online Banking? (1)

The digital era is well and truly an integral part of our lives, and it seems everything we do is connected to our smartphones or computers. Unfortunately, this technology is all about convenience, and when it comes to banking, almost everyone under the age of 50 is accessing their bank accounts digitally nowadays. But how safe are they both? And is mobile banking safer to use than online banking?

Safety and security are always a concern as it seems hackers are always lurking, just waiting for the opportunity to catch the unwary person off guard so they can get into their online accounts and gain access to the funds. This is a severe crime, and it is estimated that banks and their banking customers in the UK lost £159.7 million in 2020, with over 25,000 cases of fraud recorded.

The good news is that banking providers dedicate a considerable amount of time and money to protecting the integrity of their online security. As a result, even though fraud cases are on the rise, it is still quite safe to use mobile banking and online banking services. Here’s why.

Mobile Banking Safety & Security

We use our smartphones for communication, entertainment, business, and, yes, banking. By having a mobile banking app on your phone, you are essentially taking your bank account with you anywhere you go. Anywhere in the world, as long as you can connect to Wi-Fi or have an internet connection on your phone, you can access your funds, check your balance, or transfer funds from one account to another. Best of all, you can do this any time of the day or night.

Mobile banking apps are considered safe as these devices tend not to store information, and that includes your banking habits.

Online Banking has High-Security Features

The days of waiting in long queues to pay your bills are gone, thanks to online banking. This service means you can sit in the comfort of your home or office and transfer funds and pay your bills during your coffee break. Most online banking services use high-security features such as firewalls but also make use of other security features.

Security Features for Digital Banking

Connecting to your bank accounts, banking apps, or visiting online stores can now include security features such as:

Two-Factor Authentication

Every time you connect to your mobile banking app or make an online purchase, you may be sent a unique code via SMS. The transaction will not be completed until this code is entered. You can also register with your accounts, and these apps issue a unique code that will unlock your accounts. These codes constantly change, so there is no fear of anyone memorizing your codes and passwords.

Biometrics

Most newer phones are capable of reading things like a finger or thumbprint. This technology can then be incorporated into your mobile banking app, not to be opened without that print. Many online shopping apps will also ask for this finger or thumbprint to confirm a purchase to ensure that no one else goes on an unauthorized shopping spree.

So, is Mobile Banking Safer than Online Banking?

Whether you choose mobile banking or online banking, you can be confident that your bank has invested in the security of these services. However, mobile banking is a little safer when it comes to security, mainly because this type of banking does not store any data. It’s also more convenient as we take our smartphones with us everywhere we go.

Follow your bank’s guidelines regarding mobile and online banking, and your funds should always be safe.

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Is Mobile Banking Safer than Online Banking? (2024)

FAQs

Is mobile banking safer than online banking? ›

So, is Mobile Banking Safer than Online Banking? Whether you choose mobile banking or online banking, you can be confident that your bank has invested in the security of these services. However, mobile banking is a little safer when it comes to security, mainly because this type of banking does not store any data.

Is mobile banking better than online banking? ›

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.

How mobile banking is safe and secure? ›

Most of the banking applications use the two-factor authentication, i.e., verification of the transaction they generate. In every transaction, an SMS with an OTP (One Time Password) is sent to the user, i.e., you, which you must then enter and confirm that the transaction is good to go.

Are mobile apps safer than websites? ›

6. Mobile apps are just as secure. It's hard to generalize about whether apps or websites offer greater security. Security issues often stem from server (“backend”) vulnerabilities, as in the cases of data breaches, rather than browsers or apps.

What are the disadvantages of mobile banking for banks? ›

Cons:
  • Risk of hacking and identity theft.
  • Tech issues or bugs can affect usability.
  • Some mobile banking apps charge fees.
  • Features aren't the same for all apps.
Feb 7, 2024

Are there any disadvantages to online on mobile banking? ›

Are there disadvantages of online banking? Online banking does have some potential disadvantages. These include a lack of face-to-face customer support, cash deposit services and a risk of technology failures or security breaches.

Which bank is best for mobile banking? ›

List of Top 10 Mobile Banking Applications in India on 2024
  1. Kotak-811 & Mobile Banking. In our list of top 10 mobile banking apps in India, Kotak-811 is number one. ...
  2. HDFC Bank Mobile Banking. ...
  3. YONO Lite SBI. ...
  4. Axis Mobile. ...
  5. IDBI Bank GO Mobile+ ...
  6. Baroda M-Connect Plus. ...
  7. iMobile Pay by ICICI Bank. ...
  8. CANDI – Mobile Banking App!

Why is mobile banking better than traditional banking? ›

Convenience: Mobile banking allows you to do your banking wherever you are, as long as you have an internet connection. This means no more long lines at the bank or paperwork. You can make payments, transfer funds, pay bills and access your money wherever you are.

Why should I use mobile banking? ›

Online and mobile banking enable you to do just about everything you can do in a branch with a few clicks from a computer or smartphone app. Some people may be hesitant about changing how they bank, but with the variety of features, you can save a lot of time and effort, while staying safe at home.

Can my mobile banking be hacked? ›

Hackers exploit weak passwords and vulnerabilities of public Wi-Fi to infect devices with malware. However, most mobile banking attacks happen through social engineering – when users are manipulated to give up their usernames and passwords to hackers, scammers, and other cybercriminals.

What are two reasons to not use online banking? ›

  • Customer service lacks personal touch.
  • Not an option for those lacking access to the internet.
  • ATM options may be limited.
  • Greater due diligence required to vet the bank.
Dec 31, 2021

What is the safest device to do online banking? ›

You don't know who has access to the network traffic and whether they can view the data you send. For better online banking security, Marchini advises using your cellular network.

Is online banking safer on a laptop or phone? ›

Kyle Marchini, senior analyst in fraud management with research-based advisory firm Javelin Strategy & Research: “I give bank apps on mobile devices the edge when it comes to safety,” Marchini says. With computers, he says, it is easier to inadvertently download malware from hackers.

Why is mobile banking considered riskier than online banking? ›

Why is mobile banking considered riskier than online banking? Mobile devices are more likely to be lost or stolen. What is the basis for a decision on an unsecured loan? What aspect is factored into a credit score?

Which is the safest app to use? ›

Here's our list of the best encrypted messaging applications:
  • WhatsApp.
  • Telegram.
  • Signal.
  • Threema.
  • iMessage.
  • Facebook Messenger.
  • Viber.
  • Line.
Feb 23, 2023

Can hackers access your banking app? ›

Mobile banking or any other activity that exposes your sensitive data should never be done on public Wi-Fi. If a hacker is monitoring the public Wi-Fi or hotspot you are using, they could potentially intercept the data being transferred to and from your phone and use it to access your banking account.

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